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Long Term Care Insurance FAQ
What is long term care?
Who should you consider long term care insurance?
What do long term care services cost?
How much does long term care cost?

 Health/Medical Insurance FAQ
What are the principal types of medical expense insurance coverage?
What types of expenditures are commonly excluded under major medical expense plans?
What are "out-of-pocket" costs?
What is the co-insurance clause in medical expense plans and how does it work?
What is the difference between co-insurance and co-payment?
What is a pre-existing conditions clause?
How does the medical expense coverage offered by Health Maintenance Organizations (HMOs) differ from the coverage provided under basic and major medical expense plans?

Auto Insurance FAQ
How do I get a free insurance quote online?
When can my coverage start?
How long is an auto policy period?
What payment terms are available?
When are installment payments due?
When can premium rates increase?
Will my policy cover me if I am renting a car during vacation?
If my car is damaged, do I have to have it repaired at a shop approved by the insurance company?
Should I report all accidents and incidents of vehicle damage to the police?
Where should I keep the title to my car and my insurance policy?

What is long term care?
Long term care covers a range of medical and support services for people with degenerative conditions such as Parkinson's disease, or conditions resulting from a stroke, or a prolonged illness like cancer or a cognitive disorder such as Alzheimer's. While an early (LTC) long term care policy resembled a basic Medicare supplement policy, long term care insurance present day has evolved and typically covers a wide range of services to include: assisted living facilities, nursing home care, and adult day care. {State} long term care is not necessarily medical care but rather "custodial care" that involves providing an individual with assistance in the activities of routine daily living, or the supervision of someone who is cognitively impaired. LTC or long term care insurance has been around in one form or another since the early days of Medicare, but the policies of years ago bear little resemblance to today's policies. - Back To Top

Who should you consider long term care insurance?
Like most insurance products, long term care insurance allows the insured to pay an affordable premium to protect against the costs of an unaffordable medical event that could produce tens of thousands or more in hospital or post care costs. While {State} financial planners often refer to long term care insurance as a form of "asset protection", most individuals will need to have assets worth protecting to justify paying policy premiums. Eventually Medicaid pays for {State} long term care services once an individual is unable to pay. In other words, if you can pay long term care insurance premiums without altering your lifestyle too much, you should consider transferring the risk to an insurance company who will then cover the extended medical care services you might require while your own assets are protected. - Back To Top

What do long term care services cost?
Long term care services are very expensive. The reason being, most people take for granted the daily activities we perform ourselves most of our life. Getting out of bed, going to the bathroom, showing or bathing, fixing meals etc. Compare adult long term care to that of a parent with a new born baby. Daily activities related to the care of an adult are even more intensified and as a result become very expensive. Quality nursing homes in {State} are always filled to capacity and consequently, have no problem charging higher fees for their services. One (1) year in a nursing home now averages $50,000-$100,000 annually, and in some parts of the country even more! - Back To Top

How much does long term care cost?
If you don't have insurance, long term care can be expensive, depending upon the amount and type of care needed and the setting in which it is provided. Currently, the cost of a year in a nursing home averages about $38,000.¹ This cost is only an average and varies widely across the country. If you receive skilled nursing care in your home and are visited by a nurse three times a week for two hours per visit for the entire year, the bill would come to about $12,300.¹ If you receive personal care in your home from a home health aide three times a week for a year, with each visit lasting two hours, the bill would amount to about $8,400. - Back To Top

What are the principal types of medical expense insurance coverage?
Medical expense insurance is broadly classified into two principal types of coverage: base (or basic) plans and major medical plans. Base plans generally consist of either hospital expense coverage, surgical expense coverage, or both. Basic hospital and surgical expense plans generally provide coverage on a first-dollar basis (i.e., no deductible) and provide 100 percent reimbursement of covered expenses, up to a relatively low maximum of $10,000, $25,000, $50,000 or $100,000. Major medical plans, in contrast, apply a deductible to initial expenses, generally ranging from $100 to $500 per calendar year. After the deductible is satisfied, major medical plans typically reimburse 80 percent of eligible expenses up to a relatively high maximum, e.g., $500,000 or $1,000,000. Some major medical plans reimburse eligible expenses at 70 percent; some plans also provide unlimited lifetime benefits. Major medical plans typically cover a broad list of medical expenditures, including hospital expense, surgical expense, physician (non-surgical) expense, private duty nursing, diagnostic X-ray and laboratory services, prescription drug expense, artificial limbs and organs, ambulance services, and many other types of medical expenses when prescribed by a duly licensed physician. Thus, in comparison with basic plans, major medical plans provide much broader coverage, with higher limits, but these plans require the insured to share in the cost of medical care through deductibles and co-insurance (i.e., 20 or 30 percent of eligible expenses above a deductible amount). - Back To Top

What types of expenditures are commonly excluded under major medical expense plans?
Although providing very broad coverage, major medical plans typically contain a number of exclusions. Common exclusions include medical expenditures arising from: (1) convalescent or custodial care; (2) physical examinations, unless required for the treatment of an injury or illness (it should be noted that some plans now cover this expenditure); (3) cosmetic surgery unless required to correct a condition resulting from an injury or a birth defect; (4) occupational injuries and illnesses that are otherwise covered under a Workers' Compensation law; and (5) routine dental and vision care (care required for treatment of an injury and dental and eye surgery are frequently covered, however). Other common exclusions relate to benefits provided by government agencies (e.g., VA hospitals) and expenses paid under other insurance programs, including Medicare. - Back To Top

What are "out-of-pocket" costs?
An insured's "out-of-pocket" costs under major medical expense plans include the deductible, cost-sharing amounts arising from the operation of the co-insurance clause, and medical expenditures that are deemed by the plan to be in excess of "reasonable and customary" charges. Only charges that are "reasonable and customary" for a specific type of service, in a particular location or geographic area, are eligible for reimbursement under medical expense plans. The definition of "reasonable and customary" may vary somewhat from one medical expense plan to another. - Back To Top

What is the co-insurance clause in medical expense plans and how does it work?
Coinsurance, sometimes called "percentage participation," requires the insured to share in the cost of medical care. Under an 80/20 co-insurance provision, the medical expense plan pays 80 percent of eligible medical charges above any deductible. The insured is required to pay the remaining 20 percent. Other co-insurance arrangements, e.g., 70/30 or 90/10, are sometimes used. In the event of large or catastrophic medical expenses, an insured might suffer severe financial hardship due to the operation of the co-insurance clause. To compensate for this possibility, many major medical expense plans contain a co-insurance cap, or stop-loss limit. This provision places a limit on the insured's out-of-pocket costs in a given year arising from the operation of the co-insurance clause. The size of the co-insurance cap generally ranges from $2,000 to $3,000, depending on the plan, although limits as low as $1,000 are sometimes used. Once the co-insurance cap has been reached, all eligible expenses above this amount are paid in full, up to the plan's overall limit of coverage. - Back To Top

What is the difference between co-insurance and co-payment?
On occasion, these terms have been used interchangeably. However, it is preferable to define the two terms differently, despite their similarity of purpose. Under a co-payment or co pay provision, the insured usually is required to pay a set or fixed dollar amount (e.g., $3, $5, or $10) each time a particular medical service is used. Co pay provisions are frequently found in medical plans offered by health maintenance organizations (HMOs) where a nominal co-payment is applied to each office visit and to each prescription that is filled. - Back To Top

What is a pre-existing conditions clause?
A pre-existing condition is often defined as a medical condition (i.e., an injury or illness) that required treatment during a prescribed period of time, e.g., 3 or 6 months, prior to the insured's effective date of coverage under the major medical expense plan. Sometimes, a pre-existing condition is defined to include medical conditions that were known to the insured, even though no treatment was provided during the prescribed period. A pre-existing conditions clause excludes coverage for pre-existing conditions for possibly as long as 12 months after the effective date of coverage. Because the definition of a pre-existing condition, and the provisions of the clause itself, may differ considerably from one plan to another, it is recommended that newly insured individuals (and prospective insured's) completely familiarize themselves with this policy provision. - Back To Top

How does the medical expense coverage offered by Health Maintenance Organizations (HMOs) differ from the coverage provided under basic and major medical expense plans?
Basic and major medical expense plans are generally classified as indemnity contracts. These plans indemnify, or reimburse, the insured for medical expenses incurred and typically require the completion and filing of claim forms. In addition, these plans usually contain deductible and co-insurance cost sharing provisions and may restrict coverage for certain types of medical care expenditures. Indemnity plans, however, provide the insured with substantial freedom relative to the choice of physician, including whether a primary care physician or a specialist will be seen. In contrast, HMO coverage emphasizes comprehensive (including preventive) care and typically contains very few exclusions, no (or small) deductibles, and nominal co-payments. However, there is much less freedom of choice of physician under traditional HMO coverage since the patient is typically required to be under the care of a primary care physician who serves as a "gatekeeper." In this role the primary care physician determines whether the services of a specialist are needed, in addition to determining what other medical services are required for treatment. Some HMOs today offer a point-of-service option, whereby patients may opt for indemnity type coverage (with a deductible and co-insurance) when they desire medical treatment outside the HMO network. - Back To Top

How do I get a free insurance quote online?
You can get a free, non binding, comparative insurance quote by submitting our online form. - Back To Top

When can my coverage start?
The earliest your coverage is effective is after speaking to an agent once you submit your online quote request. An agent will contact you with the information you provide on the quote request form and provide you with a premium cost. - Back To Top

How long is an auto policy period?
Typically, most insurance companies offer six month and twelve month policies. You receive a declarations page and renewal bill approximately 60 days prior to your renewal date. - Back To Top

What payment terms are available?
Most insurance companies offer annual, and installment plans to fit your budget. - Back To Top

When are the installment payments due?
The due date will be the day of the policy effective date for each consecutive month. - Back To Top

When can premium rates increase?
Insurance rates can increase or decrease at different points in time and for different reasons. Increasing or decreasing rates would be similar to other insurance carriers in your area who modify rates. For example: Whenever there is an approved statewide rate change, rates change for all policyholders at their next policy renewal. These rate changes usually reflect changes in a company's cost of paying claims. Your individual policy's premiums can increase or decrease due to number of factors like the number and type of driving violations you have, or the number and type of accidents you have. Changes in the vehicles insured, the coverage's provided or the drivers insured under the policy may also result in changes to your policy's premiums.
Also, your premium can increase or decrease if any of the information you provide in your application is different from the information you provided when we prepared your quotation. - Back To Top

Will my policy cover me if I am renting a car during vacation?
In most cases, your insurance will cover rented vehicles on a short term basis. Consult with your agent after submitting a quote request for the details of the policy you ultimately sign up for. - Back To Top

If my car is damaged, do I have to have it repaired at a shop approved by the insurance company?
Preferred repair shops in certain geographic locations are used by many insurance companies. These shops perform quality repairs that are guaranteed by the company. They also give preferred service to policy holders in most cases. It is your option to use these shops. The final choice of repair facility is made by the owner of the vehicle. - Back To Top

Should I report all accidents and incidents of vehicle damage to the police?
It is recommended that any accidents and incidents be reported to the local police department. This provides documentation of the facts. It also provides the opportunity for the police to investigate. This investigation can help the company in the handling of the claim. - Back To Top

Where should I keep the title to my car and my insurance policy?
These documents should be kept in a secure location such as a safety deposit box or a fire proof metal filing box at home. They should not be put in the glove compartment of the car. These documents could be needed for the settlement of a claim. If the car is destroyed or stolen, their unavailability could delay the settlement process. - Back To Top

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